Privacy Policy

Last updated: May 8th, 2025

1. Introduction

This Privacy Policy describes how Orcas Lab Pte. Ltd. (UEN: 202411496R) ("Company", "we", "us", or "our") collects, uses, and protects your personal information when you use our service.

2. Information We Collect

We collect the following types of information:

• Email address (required for account creation and communication)
• Anonymized IP address
• User activity data

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our service
• Communicating with you about your account and our service
• Analyzing usage patterns to improve our service
• Preventing fraud and abuse

4. Data Protection

We implement appropriate security measures to protect your personal information. Your IP address is anonymized using anonymity sets, which groups visitors with the same IP mask and user agent together, ensuring your privacy while still allowing us to gather useful analytics.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and for legitimate business purposes. You can request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of certain data collection

7. Third-Party Services

We use the following third-party services to provide our service:

• Stripe: We use Stripe as our payment processor. When you make a payment, your payment information is processed directly by Stripe in accordance with their privacy policy. We do not store your payment information on our servers.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our service.

9. Contact Information

For any questions regarding this Privacy Policy, please contact us on Linkedin.